CASE STUDY: Exclusive HUB/Specialty Pharmacy Provider Transition to New HUB Provider and SP Network Expansion

A biotech manufacturer that launched its orphan therapy using an exclusive HUB and specialty pharmacy provider engaged our Advisors to support the transition of its service model to a separate HUB with a specialty pharmacy network.

• Collaborated with manufacturer commercial and corporate account teams to develop the new network business model
• Supported development of strategic objectives, program objectives, and business rules
• Our Advisor Subject Matter Expert acted in the capacity as Interim Product Senior Manager/Project Leader at HUB provider
• Conducted operational and IT assessments of HUB provider and developed quality improvement and network connectivity plan
• Made recommendations as to the best approach to “firewall” HUB provider operations from specialty pharmacy operations
• Developed data aggregation, integration, and reporting plan for product HUB/specialty pharmacy network
• Identified data elements and drafted recommended required data sets
• Supported HUB contract development
• Supported specialty pharmacy network contract development
• Supported network contract negotiation and execution support
• Supported network implementation meetings (manufacturer, HUB provider, specialty pharmacy network members)
• Evaluated opportunities to enhance nursing support consistency and data reporting capabilities
• Coordinated and facilitated initial HUB provider and specialty pharmacy network member business reviews