Skip to content

ARTICLE: Enhancing Patient Access and Support Through Technology

August 9, 2024, in Pharmaceutical Commerce publication, Cheryl Allen, BS Pharm, MBA, and Jon Hamrick, MBA, discuss how healthcare has evolved rapidly over the years. The need for technology-enabled solutions has become more important to improve patient care. 

In Pharmaceutical Commerce, Cheryl Allen, BS Pharm, MBA, and Jon Hamrick, MBA, delve into the significant transformations that have taken place in the healthcare industry over the years. They highlight the rapid pace at which healthcare has evolved, driven by advancements in medical science, regulatory changes, and shifting patient expectations. One of the most critical aspects of this evolution is the increasing reliance on technology-enabled solutions. These solutions have become indispensable in enhancing patient care by streamlining processes, facilitating better communication between healthcare providers and patients, and enabling more accurate and timely interventions. The integration of technology in healthcare is not just a trend but a necessity to meet the growing demands for efficient, effective, and personalized patient care.
 

"Technology-enabled patient engagement tools have reshaped care delivery for patients on specialty drugs, offering personalized support and improving adherence. By continuously optimizing these solutions, organizations can drive meaningful improvements in patient satisfaction, treatment adherence, and healthcare efficiency."

Discover the key factors that pharmacies and patient care service providers must take into account when assessing and implementing technology-enabled solutions to enhance patient access and support. This includes evaluating the scalability of the technology, ensuring data security and patient privacy, understanding the integration capabilities with existing systems, and considering the user-friendliness of the solutions for both healthcare professionals and patients. Additionally, it is crucial to assess the potential for improving patient outcomes, the cost-effectiveness of the technology, and the level of technical support and training available. By thoroughly examining these considerations, organizations can make informed decisions that lead to more effective and efficient patient care.
 

Read Full Article Here.

Curious about how we do things and the insights we've gathered? Let's dive into a conversation together.